Got question? We’re here to answer.
SIDEUP is one platform for shipping solutions to grow, market and manage your ecommerce business. Designed with innovative technologies, a single real-time dashboard, and team of professional thinkers to cut all logistical constraints.
Once you SIGN UP, a sales agent will contact you to follow up on the required documents.
That’s simple! You need to have one of these documents: a Company register or Maroof certification, or a Freelancing document.
No, It’s totally free.
Step 1 –Sign up
Step 2 – SIDEUP a sales agent will contact you within 24 hours to confirm your business details, send you the quotation, and after the agreement is done will activate your account to Start ship
Customers can pay through Visa, Mastercard, Cash on Delivery, and Mada.
Insurance is available with extra fees to protect shipments value from missing or damage.
No, It’s free Wherever your pickup location is.
Yes, That’s the core of SIDEUP Service, so you can choose your preferred courier or ship with more than a courier:
Yes, Our curious ship to every single City in Saudi.
Yes, Our curious offer door-to-door delivery whenever your pickup or your drop off location.
Yes, Sideup has COD and transfers your cash in 24 hours.
It depends on the order cost. Contact your account manager to get your fees.
You have several ways to place your orders:
1- Single order
2- Bulk orders by Importing an excel sheet
3- Use API Integration to send your orders on SIDEUP dashboard automatically
You can upload your order at anytime of the day, and contact your account manager within our working hours: From Saturday to Thursday from 10:00 Am – 6 Pm
Yes, Our couriers don’t deliver Food, Liquids or alcohol.
Sure, you can check the wrapping tips here.
You can easily click on the request flyer button on your profile.
No problem. You can reach out to your account manager by email, chat, or phone from 10 am – 6 pm.
Yes, you can add multiple pickup locations on your sideup profile.
Yes, it is compulsory to print the airway bill.and If you don’t have a printer, You can print it from any shop. And it can be printed out in black and white.
NO, The airway bill guarantees that your client information is clear, and it is necessary to track your order. So please don’t write it by yourself.
After you buy and print the airway bill, simply attach it to your package and ship it!
Yes, you can request the customized airway bill from your account manager.
Yes, we do have an API Integration, Get the Integration instructions from here.
Please email on Email for more information about the requirements.
Yes, we’re partnering with Storage station Company for the warehousing service, easily You can integrate your SIDEUP profile with your Storage station profile.
You can click on Forget my password to reset the password, and will send you an email to reset your password.
SIDEUP is one platform for shipping solutions to grow, market and manage your ecommerce business. Designed with innovative technologies, a single real-time dashboard, and team of professional thinkers to cut all logistical constraints.
Once you SIGN UP, a sales agent will contact you to follow up on the required documents.
That’s simple! You need to have one of these documents: a Company register or Maroof certification, or a Freelancing document.
No, It’s totally free.
Step 1 –Sign up
Step 2 – SIDEUP a sales agent will contact you within 24 hours to confirm your business details, send you the quotation, and after the agreement is done will activate your account to Start ship
Customers can pay through Visa, Mastercard, Cash on Delivery, and Mada.
Insurance is available with extra fees to protect shipments value from missing or damage.
No, It’s free Wherever your pickup location is.
Yes, That’s the core of SIDEUP Service, so you can choose your preferred courier or ship with more than a courier:
Yes, Our curious ship to every single City in Saudi.
Yes, Our curious offer door-to-door delivery whenever your pickup or your drop off location.
Yes, Sideup has COD and transfers your cash in 24 hours.
It depends on the order cost. Contact your account manager to get your fees.
You have several ways to place your orders:
1- Single order
2- Bulk orders by Importing an excel sheet
3- Use API Integration to send your orders on SIDEUP dashboard automatically
You can upload your order at anytime of the day, and contact your account manager within our working hours: From Saturday to Thursday from 10:00 Am – 6 Pm
Yes, Our couriers don’t deliver Food, Liquids or alcohol.
Sure, you can check the wrapping tips here.
You can easily click on the request flyer button on your profile.
No problem. You can reach out to your account manager by email, chat, or phone from 10 am – 6 pm.
Yes, you can add multiple pickup locations on your sideup profile.
Yes, it is compulsory to print the airway bill.and If you don’t have a printer, You can print it from any shop. And it can be printed out in black and white.
NO, The airway bill guarantees that your client information is clear, and it is necessary to track your order. So please don’t write it by yourself.
After you buy and print the airway bill, simply attach it to your package and ship it!
Yes, you can request the customized airway bill from your account manager.
Yes, we do have an API Integration, Get the Integration instructions from here.
Please email on Email for more information about the requirements.
Yes, we’re partnering with Storage station Company for the warehousing service, easily You can integrate your SIDEUP profile with your Storage station profile.
You can click on Forget my password to reset the password, and will send you an email to reset your password.
AR 
